From the showroom to delivery, nothing is a problem
Trends Kitchens trusts appliances to Harvey Norman Commercial
Trends Kitchen’s relationship with Harvey Norman Commercial stemmed from a simple cold call. Sales Manager Dean Wildermoth was immediately impressed with the level of service offered to his clients, including one-on-one viewings at Harvey Norman Commercial’s showrooms. After a number of his construction clients also praised Harvey Norman Commercial, he was sold, and Trends Kitchens hasn’t looked back.
Trends Kitchens set about integrating the Harvey Norman Commercial showroom experience into their design processes, “Any of our clients who need help with appliances simply make an appointment to visit a Harvey Norman Commercial showroom and enjoy the personal service that they offer.”
Trends Kitchen’s client base ranges from first home buyers to people looking to spend over a hundred thousand on their dream home, “The beauty of working with Harvey Norman Commercial is that they have the product range to cater for the price conscious as well as the top end.”
Dean also organises information sharing sessions for his own design teams, “Our Harvey Norman Commercial Account Manager, and the team at the showroom, host us for an evening. They talk my team through the latest design trends, changes in functionality, anything that may impact on our designs.”
“Harvey Norman Commercial are fantastic to deal with. I appreciate their high level of service, the back-up and the team’s accountability. Their people liaise with our project managers and ensure that we get power packs delivered to the factory on time, appliances on site as we need them. They are always responsive, and nothing is a problem.”