Upholding A1homes’ Values: Honesty & Integrity
Quality whiteware and appliances with the personal touch
Harvey Norman Commercial and A1homes have a partnership going back for over fifteen years. A1homes’ General Manager, Matt Cunliffe, reflects on the enduring relationship, “It’s part of the A1 goal to provide Kiwis with transparency and honesty, and Harvey Norman Commercial have become an integral part of that offering.”
The Harvey Norman team provide advice on A1homes’ whiteware and appliance range, “They have always sourced good value product from top quality brands. Meaning that we rarely need to change from our standard selection, by simply evolving with these quality trusted brands we have extended our commitment to integrity.”
A1homes’ clients reap the benefits, “Harvey Norman Commercial’s network of showrooms cover our network of licensees across the country. Our customers have ready access to a one stop shop, where they can select their appliances and whiteware while also finding furnishings and bedding all under one roof. A personal touch, delivered with expert advice and all at trade prices, Harvey Norman Commercial really are a good fit.”
The Harvey Norman Commercial team look after everything from the quotation, procurement through to delivery, “Which sometimes can be quite a complex process in the construction industry. They pay attention to detail, ensuring product is delivered on time and kept secure. And although we don’t get many recalls, where there is an issue it is resolved quickly.”
When the licensor brought the overall business around 13 years ago, the Harvey Norman Commercial partnership was already in place and with the level of service always having been so consistent we have never had the need to consider anyone else. Our account manager Warwick Allen and the regional teams understand our business inside and out.”
“Our partnership is so successful it’s very seldom that anything escalates to head office level, and for me, that really is a great kind of working relationship.”