Hayden specialises in the construction industry bringing over 20 years' of experience in the electrical appliance sector. He is renowned for the advice that he provides and the direction he gives to building companies, architects and designers. He upholds the ‘part of the family’ approach fostered at Harvey Norman in his work with his clients.

Shane absolutely relishes new challenges and the opportunity to find workable solutions. With almost two decades in the hospitality industry he brings that extra insight that can only be gained by working in a commercial kitchen. Repeat business and consistent word of mouth referrals are an indication of his commitment to delivering a quality end product.

With a passion for connecting and finding tailored solutions, Chelsea ensures every client receives exceptional care regardless of their budget. She easily navigates you in uncovering hidden gems in our vast range of appliances and features that will exceed all your expectations. When Chelsea is on your side, you can trust that your journey will be marked by care, expertise, and the thrill of discovering the perfect solutions for your project.

Luke is a natural communicator who excels at building lasting and meaningful client relationships. He carefully listens to his clients translating their vision into reality. Throughout every project, he closely monitors the process from start to finish, ensuring a smooth experience for each client. Luke's unwavering dedication ensures that every project is a success

Jess has a background in the hospitality, catering and accommodation sectors. He brings his passion for meeting people from all walks of life to his role. He listens to his clients and presents them with a number of options, consistently finding the ‘best for project’ solution. Jess speaks English, Cantonese and Mandarin.

Kevin has over 20 years’ experience with Harvey Norman, joining the team after a managerial career in the hospitality industry. He is an exceptional project manager, from the first meeting with his clients through to delivery and aftersales support. He specialises in the construction sector, working with group home builders, architects and joiners and their end users.

With a knack for understanding people and their requirements and extensive project management experience, Narrissa will help you find a perfect solution tailored to your needs. Her exceptional communication skills and an eye for detail guarantee top-notch products in our showroom, curated to perfection. With Narrissa at the helm, expect an amazing, personalised experience every time you visit.

Jamie has over a decade’s experience at Harvey Norman. A key member of the Commercial sales team, Jamie focuses on group home building companies and kitchen designers. Jamie sources the right solution for every budget and ensures it is available and delivered on time, creating long-term partnerships with his clients.

Josh works across all industries but has a passion for the hospitality and residential sectors, having spent sixteen years working up from kitchen hand to executive chef. He is committed to delivering the best results for all of his clients. He will listen to your business strategy, meet your timeframes, and provide thoroughly researched solutions.

Paula works with group home builders and their clients, kitchen designers, cabinet makers, local builders, as well as corporates and the tertiary sector. She manages projects from concept to conclusion in a professional and timely manner, proposing innovative options within budget and fit for purpose. With over 15 years in the industry Paula is well respected and works hard for all her clients to ensure excellent results.

Drew has spent over twenty years in hospitality and tourism and has a passion for design and ergonomics. With 13 years as a Queenstown restaurant owner, he understands the logistics of operating a business in an alpine environment. He also brings a solid sales and customer relationship background. He will build a close working relationship with you and apply his broad knowledge base to create solutions that genuinely meet your business needs.

Mariette is a dedicated Account Manager with a proven track record of success in the hospitality and customer service industries. Her expertise in custom-made furniture, bedding, and appliances ensures you'll receive tailored solutions to meet your unique needs. Her fluency in Arabic and French allows her to communicate effectively with a diverse range of clients.

Brent combines his sales role with a passion for identifying new product to add to our extensive range. He is a problem solver who supports the rest of the team by casting a wide net to find the right solution for our clients. He works across all sectors but has a passion due to his own background for kitchen joiners and designers, and their end-users.

Every day is different for Craig as he endeavours to deliver the best for his clients, listening to them and thoroughly researching options. He has decades of experience in both the audio and hospitality industries, as well as over twenty years with Harvey Norman Commercial. He understands the difference the right solutions can make to a business.gh

Glen has three decades of experience in appliances, initially in retail and the last eight in commercial sales and business development. He enjoys meeting new clients and learning about their businesses, ensuring that he finds solutions that are appropriate to their needs. He thrives on client satisfaction, frequently tapping into his sector experience and ability to think outside the square to counter supply chain issues and deliver the right solution on time.

Lance has fourteen years’ experience in sales and commercial roles in the South Island, including six years with Harvey Norman. He manages key accounts and our South Island Sales Team. He is proud of the quality of product and service that Harvey Norman Commercial offers and enjoys building close relationships with clients to deliver these solutions. Lance is also passionate about supporting his sales team to achieve and develop professionally.

Kevin really listens to his clients, understands a clients’ needs and brings a fresh perspective to help them achieve their goals. Kevin sees every client as an opportunity to help resolve a problem or meet a challenge. Kevin speaks Mandarin and English.

With over 7 years at Harvey Norman, Jeff is a seasoned expert you can rely on. He goes the extra mile rolling up his sleeves and putting in the legwork to ensure your peace of mind. Do you need help with understanding product functionality or diving into specifications? Jeff is your go-to guide for the perfect solution.

Zane brings in-depth industry and product knowledge to any client scenario, having worked for both Harvey Norman and previously for our suppliers, with a career spanning over thirty years. He is a details person who will not rest until he has found exactly the solution a client requires.

Karl knows the commercial and electrical sector inside out, having spent over twenty years building relationships based solidly on trust. He consistently looks to improve the level of service that both he and his team deliver across the Waikato.

Laura travels widely across the Lower North Island meeting clients face to face to understand their requirements. She has a passion for problem solving and will work alongside you or will liaise with your customers to deliver a suitable solution. She has experience across education, hospitality, tourism, construction, architecture & design, business and agriculture.

Alex is a proactive and hands-on member of our team. With almost a decade of experience in B2B sales, he understands the importance of face to face contact in building lasting client relationships. Alex will show up on site, listen to your requirements and find exactly the solution you require, again and again.

Darren works with our group home builders. He is known for his determination to solve any problem his clients throw at him, often finding innovative solutions.  He is adept at managing multiple projects whilst maintaining highly personalized customer service. Darren speaks Mandarin and English.

James has broad knowledge of the electrical retail and commercial space, with almost a decade’s sales experience in the sector. This expertise underpins his quest for the optimum result for his clients, as he factors in budget and timeframe. He builds a close rapport and never tires of seeing the satisfaction on the face of his customers when they see the finished product.

Bryce has a natural flair for building rapport and effortlessly connecting with people on a meaningful level. With a firm belief that trust is the cornerstone of sales, he excels in providing impeccable customer service, ensuring clients feel completely confident in their purchases. Bryce's willingness to go above and beyond and consistently exceed expectations positions him as a trusted and valued member of our sales team.

Warwick focuses on the long term when partnering with clients, aiming to exceed their expectations and become their number one resource going forward. His innovative solutions are based on years of experience with whiteware and appliances, mainly servicing the construction industry. Warwick’s philosophy is simple: work hard and look after your clients.

Jennifer has over a decade of B2B sales and project management experience. She will partner with any business and invest significant time and energy finding exactly the right solution. Jennifer is there for the long haul, providing consistent after sales support. Jennifer speaks Mandarin, Cantonese and English.

Volli works extensively with our construction, health & retirement and staging teams. She brings an eye for design to the procurement process, thinking outside the square to ensure customer satisfaction, be it full furniture fitouts, bedding or appliances. With enviable leadership skills she guarantees the turnkey solution is truly turnkey.

Michael brings thirty years’ sales experience to his role and prides himself on his ability to find solutions that meet his clients’ budgets and requirements. He is people-focused and determined to deliver client satisfaction on each and every project.

Angus prides himself on his customer service, letting nothing fall through the gaps. He will find a solution, ensure that it is delivered and installed as required, leaving his clients with one less thing to worry about. Angus speaks English and Cantonese.